A Note on Shipping
Due to the plant based nature of our products we try to limit time spent in our warehouse and reserve the right to delay shipping during warm weather months. To avoid potential melting and to ensure you receive a flawless, beautiful coconut wax candle, orders received on Wednesday through Friday will ship the following Monday. We hope you will trust our judgement when it comes to getting the best candle for healthy, holistic, conscious living.
FREE SHIPPING – We offer free shipping on orders over $65.00 (based on one shipping address).
SHIPPING OPTIONS – We ship orders via UPS, Fedex, and USPS. We are currently offering a flat rate for orders under $65 of $6.95. When our warehouse has prepared and packed your order and is ready to be shipped, you will receive a Shipment Confirmation via email. If you have not received a shipping confirmation, please check your spam folder as sometimes we can end up there. The majority of our orders are shipped within 1 - 2 business days after placing the order online or over the telephone. Orders received on Saturday and Sunday are shipped within 1 - 2 business days as well. Please try your best to be home at time of delivery to avoid any package theft.
LOST OR STOLEN ORDERS: If your package was marked as delivered, but you still haven't received it yet, please wait 3 days to contact us. Sometimes, packages are marked as delivered before they really are. In these cases, we ask you to please wait and we appreciate your patience.
RETURN TO SENDER ORDERS: If for some reason the shipping carrier marks your order as undeliverable (return to sender), the goods will automatically be on their way back to our warehouse. We can refund you for your order, or you can pay the shipping charge for a second delivery attempt. We are a small business, and cannot ship an order twice at this time. Thank you for understanding.
rked as deli
INTERNATIONAL SHIPPING - We’re sorry, we are currently unable to accept international orders via our website. To place an international order please email email@example.com with the accurate shipping address along with your order and we will get back to you within 24 - 48 hours with shipping charges. You will be responsible for all clearance charges (duty, taxes and/or brokerage fees) associated with your order.